A Quick Glance

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    Effective Communication course delivered by highly experienced Instructors

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    Learn essential communication skills to present a positive image

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    Guaranteed lowest prise in the industry

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    This Communication course include course material, manuals, Exams and Certificates

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    Getting a certification always increases your value and helps in getting a hike in salary

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    Enhance productivity at work and fast track your career

Effective communication is defined as verbal discourse or some other way of passing information to another person. Effective communication course will make a candidate successful in their professional as well as personal life. The communication skills combined in this course enable the candidates to develop their personality. It would also help the candidates to advance the value of their relationships and productivity. Effective communication serves two purposes - the candidate will get useful tips to be an excellent speaker and also become a good listener. The candidate will be more confident in expressing their ideas, opinions and thoughts.

Who should take this course

This course is designed for all levels and is perfect for anyone who wants to improve their communications skills.

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Prerequisites

There are no prerequisites for this course.

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What Will You Learn

  • Explain in detail the process of communication
  • Use advanced questioning methods
  • Manage your reactions and behaviours
  • Determine practical communications skills for organisational success
  • Show critical rapport building skills
  • Modify body language to sustenance your message
  • Utilise active listening skills
  • Rise levels of assertion in both the spoken word and the written form
  • Use the power of words in a positive way
  • Create the right impression the first time
  • Grow relationships through more effective communication
  • Know body language and what it might mean
  • Make better for group communication and be able to control what clear communication looks
  • Emphatically deal with ‘political’ communication and conflict communication
  • Recognise other people’s communication ways and needs
  • Know responses and movements in others
  • Increase Effectiveness and effectiveness
  • Building and Maintaining Relationships and Trust
  • Break Behavioural Patterns That Hold You Back
  • How to Communicate with Mediation, Tact and Credibility
  • Benefits of General and Advanced business writing skills
  • Categories and develop methods to break down those barriers
  • Learn how to combine the four key elements and the five core competencies to communicate with impact
  • Expand on communication skills, using technologies and instruments to persuade others behaviors and develop more joint working relationships
  • Determine results of communications
  • Sketch a communication plan and messages
  • Achieve and organise gatherings and influence others to reach agreement
  • Communicate effectively in multicultural surroundings
  • Define your goals and then the most efficient process of delivery
  • The Communication Process
  • Foundation Tools for setting the stage for successful communications, one on one and with groups
  • Growth your self-awareness of how you communicate and are specified by others
  • Develop non-verbal and para-verbal communication skills
  • Identify fences to communication and ways to overcome them
  • Use appreciative inquiry as a communication tool
  • Capably express themselves and network with others
  • Establish common ground with others
  • Usage the STAR way to speak on the spot
  • Listen actively and competently and ask right questions
  • Describe the features of emotional intelligence
  • Performance Management Cycle
  • Developing people
  • Save time on unnecessary re-work
  • Developing Effective Business Conversation Skills
  • Learn an objective way of analysing communication pattern
  • Save time on unnecessary re-work
  • Knowing and unlocking human motivation
  • Recognised different ways of communication and how to improve understanding and build rapport with others
  • Communicated their message in an efficient and engaging way to the recipient
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What's included

  Course Overview

As man lives in society, it becomes important for him to interact with others. Due to this, he needs to communicate with others who live in the society. The act by which he conveys the ideas from one person to another is termed as Communication. The way an individual communicates may vary from person to person.

Communication is divided into four categories namely Verbal, Non-Verbal, Written, and Visual. In the modern era, communication has acquired new meaning in the context of an organisation where every employee needs to communicate.

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  Course Content

Communication styles

  • Perceptions and filters
  • Appreciating different communication styles
  • Identifying our communication style and preference
  • Adjusting to other styles
  • Individual use, facilitator presentation, small group activities, facilitated group review

Non-verbal communication

  • Voice tone and projection
  • First impressions and building rapport
  • Body language
  • Active listening
  • Large and small group activities, pairs practice with facilitated group review

Action planning and reflection

  • Consideration of learning
  • Individual thought, action planning communication skills apply with co-coaching, facilitated group review

Forms and procedures for communication

  • One-way versus two-way communication
  • Dissimilar communication methods and their effectiveness
  • Process of communication
  • Cessation of communication
  • Performance, exercise in trios, facilitated whole group discussion

The business communication training will be supported with:

  • An optional participant pre-course questionnaire and pre-course reading on effective communication
  • A colour printed workbook with tips, communication techniques and space for personal notes
  • An electronic pre-course Communication Styles Questionnaire

Introduction to Communication

  • Communication defined
  • The process of communication
  • Models of communication
  • Communication barriers

Communication for academic purposes

  • Introduction to academic writing
  • Summarising, rephrasing and argumentation skills
  • Textual cohesion
  • Avoiding plagiarism

Communication in Organisations

  • Formal communication networks in organisations
  • Casual communication links

Conflict Management and Resolution Plan

  • Conflict handling plans
  • Ethics of Negotiation
  • Causes of conflict
  • Approaches to organisational battle

Communal Speaking and Presentation Skills

  • Working public presentation skills
  • Audience exploration
  • Effective argumentation skills
  • Interview skills

Technical Communication

  • Presenting technical information
  • Tables, graphs, charts, visuals and pictorials
  • Technical reports and proposals
  • Overcoming technical communication challenges

Development Communication

  • Concepts and approaches
  • Various media in rural development
  • Factors influencing communication reception

Persuasive Communication

  • Strategies for effective persuasive communication
  • Persuasive communication appeals ( pathos, logos, ethos)
  • Persuasive communication and advertising

Communication and leadership

  • Leadership principles
  • Communication for effective leadership
  • Direction and communication challenges

Communication for organisational success

  • Communication function in management
  • Strategic communication for organisational success
  • Managing the communication function in organisations
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Effective Communication Enquiry

 

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Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.

About Edinburgh

Edinburgh is the center city of Scotland. It is situated in Lothian on the Firth of Forth's southern coast.

Considered to be the  center of Scotland ,Edinburgh plays host to the  Scottish Parliament and the Royal Monarchs in Scotland. Factually part of Midlothian, the city has long been a center of learning. Its mainly a haven for those students who wish to study  medicine, Scots law, literature, the sciences and engineering. Next to London, it is the it is the main financial center. The city's past and cultural pulls have made it the United Kingdom's second most common traveler terminus after London. Edinburgh entices over one million overseas visitors each year.

The second most populous city in Scotland, Edinburgh ranks  seventh in the United Kingdom. The 2016 official population estimations are 464,990 for the city of Edinburgh.

Geography

Located in Scotland's Central Belt, Edinburgh lies on the Firth of Forth's southern shore. The city center is 2.5 miles southwest of the shoreline of Leith and 26 miles inland  from the east coast of Scotland and the North Sea at Dunbar. While the early burgh came up near the prominent Castle Rock, the modern city is often said to be constructed on seven hills. These hills  include Calton Hill, Corstorphine Hill, Craiglockhart Hill, Braid Hill, Blackford Hill, Arthur's Seat and the Castle Rock. They make it appear like the Seven Hills of Rome.

Edinburgh occupies a small  gap between the Firth of Forth to the north and the Pentland Hills and their outrunners to the south. It is spread over a landscape the product of early volcanic activity and later intensive glaciation. Much of the area is predominated by the Igneous activity that occurred between 350 and 400 million years ago. The actity was later coupled with faulting and led to the creation of tough basalt volcanic plugs. Glacial erosion on the north side of the crag created a deep valley that was later filled by the Nor Loch. These plugs and valleys coupled with a hollow on the rock's south side, formed a natural strongpoint to build the Edinburgh Castle.  Arthur's Seat is the remains of a volcano dating from the Carboniferous period, which was eroded by a glacier moving west to east during the ice age. This process formed the distinctive Salisbury Crags. The residential areas of Marchmont and Bruntsfield are built along the city centre from where the glacier receded.

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