Pentagon Training’s ITIL® courses help organisations to implement ITIL® Frameworks
We at Pentagon Training provide training using the latest official material available
Learn to achieve operational excellence by using activities and functions of ITIL® Framework
Become an ITIL® Expert with Pentagon’s ITIL® Training
Pentagon Training’s courses are delivered by highly qualified and experienced instructors
Nowadays, businesses rely on technology to enhance their productivity, hence it is important for all organisations to have a detailed set of practices for IT Service Management. ITIL® (Information Technology Infrastructure Library) was developed by the CCTA (Central Computer and Telecommunications Agency) in the 1980s, for the purpose of managing operations effectively. ITIL® training provides a modular approach that helps organisations to become more effective and efficient across a range of key business capabilities including IT service management, programs, projects, and security.
ITIL® framework is adopted by almost every IT organisation as it provides best practice guidelines regarding all aspects of service management. ITIL® helps the professionals to deliver effective services to the customers. ITIL® plays an effective role in the following:
What are the benefits of taking ITIL® training?
Organisations can improve their productivity, optimise costs, and enhance user experience by implementing IT service management best practices, as described within ITIL®. By adopting and tailroing ITIL® within organisations, the service providers are able to:
ITIL® Service Lifecycle
ITIL® framework is completely based on Service Lifecycle.
ITIL® Service Lifecycle includes five core phases, which are:
There are several ITIL® training courses that range in levels of difficulty.
ITIL® Foundation is the first in the series of ITIL® training courses. ITIL® Foundation provides an introduction to the subject of service management, and familiarises delegates with the following five core volumes that comprise ITIL®:
ITIL® Practitioner is the second training course in the ITIL® sequence. In ITIL® Practitioner, various concepts and terminologies that are learnt within ITIL® Foundation are built upon and implemented to real scenarios. The ITIL® Practitioner certification is designed to successfully apply service improvements based on the ITIL® philosophy of “adopt and adapt”.
ITIL® Intermediate certifications consist of multiple modules. The ITIL® Intermediate courses are useful in understanding the framework needed to implement ITIL® within organisations. ITIL® Intermediate consists of following modules:
The ITIL® Expert certification is intended for those professionals who are interested in demonstrating expert ITIL® knowledge and understanding.
You must hold the following in order to take the ITIL® Expert certification:
ITIL® Master
This ITIL® Master certification validates the delegate’s specialist ability to apply purposes, methods, and principles of ITIL® framework within organisations.
You must hold the following in order to take the ITIL® Master qualification:
| Course Name | Duration | Dates | Price | |||||
|---|---|---|---|---|---|---|---|---|
| ITIL® 4 Foundation | https://www.pentagontraining.com/training-courses/itil-and-it-service-management/itil-training#event3464474 | Scheduled | 2 Days |
Virtual
|
04-10-2023 | 06-10-2023 |
£695.00
|
|
| ITIL® 4 Foundation | https://www.pentagontraining.com/training-courses/itil-and-it-service-management/itil-training#event3464477 | Scheduled | 2 Days |
Virtual
|
07-10-2023 | 09-10-2023 |
£695.00
|
|
| ITIL® 4 Foundation | https://www.pentagontraining.com/training-courses/itil-and-it-service-management/itil-training#event3464487 | Scheduled | 2 Days |
Birmingham
|
09-10-2023 | 11-10-2023 |
£695.00
|
|
| ITIL® 4 Foundation | https://www.pentagontraining.com/training-courses/itil-and-it-service-management/itil-training#event3464491 | Scheduled | 2 Days |
Maidstone
|
09-10-2023 | 11-10-2023 |
£795.00
|
|
| ITIL® 4 Foundation | https://www.pentagontraining.com/training-courses/itil-and-it-service-management/itil-training#event3464483 | Scheduled | 2 Days |
Virtual
|
09-10-2023 | 11-10-2023 |
£695.00
|
|
| ITIL® 4 Foundation | https://www.pentagontraining.com/training-courses/itil-and-it-service-management/itil-training#event3464479 | Scheduled | 2 Days |
Virtual
|
11-10-2023 | 13-10-2023 |
£695.00
|
|
| ITIL® 4 Foundation | https://www.pentagontraining.com/training-courses/itil-and-it-service-management/itil-training#event3464489 | Scheduled | 2 Days |
Manchester
|
16-10-2023 | 18-10-2023 |
£695.00
|
|
| ITIL® 4 Foundation | https://www.pentagontraining.com/training-courses/itil-and-it-service-management/itil-training#event3464485 | Scheduled | 2 Days |
Dublin
|
16-10-2023 | 18-10-2023 |
£795.00
|
|
| ITIL® 4 Foundation | https://www.pentagontraining.com/training-courses/itil-and-it-service-management/itil-training#event3464473 | Scheduled | 2 Days |
Virtual
|
16-10-2023 | 18-10-2023 |
£695.00
|
|
| ITIL® 4 Foundation | https://www.pentagontraining.com/training-courses/itil-and-it-service-management/itil-training#event3464480 | Scheduled | 2 Days |
Virtual
|
18-10-2023 | 20-10-2023 |
£695.00
|
Training Locations at which ITIL® Training is presently scheduled at:
We are offering more than 250 courses at 91 locations in UK.
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