Pentagon Training’s ITIL® courses help organisations to implement ITIL® Frameworks
We at Pentagon Training provide training using the latest official material available
Learn to achieve operational excellence by using activities and functions of ITIL® Framework
Become an ITIL® Expert with Pentagon’s ITIL® Training
Pentagon Training’s courses are delivered by highly qualified and experienced instructors
Nowadays, businesses rely on technology to enhance their productivity, hence it is important for all organisations to have a detailed set of practices for IT Service Management. ITIL® (Information Technology Infrastructure Library) was developed by the CCTA (Central Computer and Telecommunications Agency) in the 1980s, for the purpose of managing operations effectively. ITIL® training provides a modular approach that helps organisations to become more effective and efficient across a range of key business capabilities including IT service management, programs, projects, and security.
ITIL® framework is adopted by almost every IT organisation as it provides best practice guidelines regarding all aspects of service management. ITIL® helps the professionals to deliver effective services to the customers. ITIL® plays an effective role in the following:
What are the benefits of taking ITIL® training?
Organisations can improve their productivity, optimise costs, and enhance user experience by implementing IT service management best practices, as described within ITIL®. By adopting and tailroing ITIL® within organisations, the service providers are able to:
ITIL® Service Lifecycle
ITIL® framework is completely based on Service Lifecycle.
ITIL® Service Lifecycle includes five core phases, which are:
There are several ITIL® training courses that range in levels of difficulty.
ITIL® Foundation is the first in the series of ITIL® training courses. ITIL® Foundation provides an introduction to the subject of service management, and familiarises delegates with the following five core volumes that comprise ITIL®:
ITIL® Practitioner is the second training course in the ITIL® sequence. In ITIL® Practitioner, various concepts and terminologies that are learnt within ITIL® Foundation are built upon and implemented to real scenarios. The ITIL® Practitioner certification is designed to successfully apply service improvements based on the ITIL® philosophy of “adopt and adapt”.
ITIL® Intermediate certifications consist of multiple modules. The ITIL® Intermediate courses are useful in understanding the framework needed to implement ITIL® within organisations. ITIL® Intermediate consists of following modules:
The ITIL® Expert certification is intended for those professionals who are interested in demonstrating expert ITIL® knowledge and understanding.
You must hold the following in order to take the ITIL® Expert certification:
ITIL® Master
This ITIL® Master certification validates the delegate’s specialist ability to apply purposes, methods, and principles of ITIL® framework within organisations.
You must hold the following in order to take the ITIL® Master qualification:
Enquire Now
----- OR -------
Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.
Maidstone
Maidstone is county town of Kent, England. Running through the centre of town, the river Medway links Maidstone with Thames Estuary and Rochester. Pentagon Training is proud to announce that they provide high-quality training courses in Maidstone. This iconic venue is equipped with the updated resources which will help you to boost your skills in your nearby area. Some of the most popular courses in Leicester includes PRINCE2, Lean Six Sigma, Risk Management, Value Management, PMP, Scrum, ITIL, Business Analysis.
History
Many finds have revealed the existence of Maidstone since the Neolithic period. The towns, villas and roads in Maidstone point to the existence of the Roman architecture. The Norman rulers came up with a shire-moot. Numerous religious organisations established an abbey at Boxley, college and hospitals. What today is a suburb of Penenden Heath was once a place of execution in the medieval times.
Maidstone's was granted the status of a town in 1549; briefly revoked it received the new charter in 1551 as a borough. In 1691 under James l, the charter was approved and the coat of arms bearing a golden lion and a representing river.
Governance
Members of Parliament
Maidstone is divided between the constituencies of Faversham and Mid Kent and Maidstone and the Weald. Maidstone was in the county constituency before 1997. The Conservative Helen Grant is Maidstone’s Member of Parliament.
Local Government
Social services, education, fire services and minerals, and maintenance of new infrastructure are handled by Kent County Council. It is elected every four years. In recent election 2013, depicts a drop in Conservative Party support in Maidstone.
Theatre
Theatres include the following:
Training Locations at which ITIL® Training is presently scheduled at:
We are offering more than 250 courses at 91 locations in UK.
ENQUIRE
REQUEST CALLBACK
GET A FREE QUOTE
Introduction
Courses
More Information
London