A Quick Glance

Communication Fundamentals is the process of interchanging information or ideas between two or more parties. Groups today are heavily dependent on evidence to meet organisational requirements. Effective communication plays a vital role in fulfilling these needs. Despite its place, communication has not been given much importance and grown as it should have between civil and military beings. Communication is a two-way process, including the training, conversion, and decoding of messages. Effective communication needs the correspondent to understand their words in a way that is specifically planned for their anticipated audience.

Who should take this course

This course is designed for all levels and is perfect for anyone who wants to improve their communications skills.



There are no prerequisites for this course


What Will You Learn

  • To understand and analyse the signal flow in a digital communication system
  • To explain error performance of a digital communication system in the presence of noise and other interferences
  • Utilise knowledge of perceptual processes, language, and nonverbal communication to convey useful messages in interpersonal skills and public speaking situations
  • To know the concept of the spread spectrum communication system
  • Develop strategies to become a better listener
  • Determine an understanding of the communication process by explaining real life communication scenarios regarding an interaction model
  • To understand the basic design principles of graphic communication
  • To conceptualise visual and graphic expression
  • To recognise the building slabs of digital communication system
  • Use strategies to build and maintain positive relationships and deal with conflict
  • Develop an understanding of the fundamental concepts of effective communication system
  • Demonstrate an understanding of the relationship between self-concept and communication and how a healthy self-concept improves communication
  • Familiarise the delegate to advanced communication concepts
  • Know the impact of gender and culture on communication, and use knowledge to construct effective communication with person different
  • Comprehend and elucidate Data Communications Structure and its mechanisms
  • To use optical communication skills

What's included

  Course Overview

Communication Fundamentals course searches the general ideas of relational, small group and public communication. After learning the simple ideas in communication, delegates will take an exact part of communication for additional research and examination. Delegates are encouraged to select or combine elements that are mainly pertinent to their areas of attention, career goals or personal needs. There will be a written report that details the communication skills learned and the application of it. The topic and consideration for the self-improvement project will also be cast off as the content for an informative language. Delegates will also prepare a convincing speech to promote a nonprofit organisation.



Exam Type: MCQ

Duration: 90 minutes

Pass Percentage: 45





  Course Content

Introduction to Fundamentals of Communication

  • Listening process
  • Types of nonverbal communication
  • Listening barriers
  • Styles of effective listening
  • Tips for effective communication with diverse workplace spectators

Developing Writing Skills

  • Writing process
  • Selecting the best channel
  • Plain language
  • Familiar words
  • Proper tone
  • Negative and positive language
  • Inclusive langue

Improving Writing Techniques

  • Concise wording
  • Outdated expressions
  • Repetitious words
  • Redundant words
  • Jargon, slang and clichés
  • Proofreading

Oral Presentations, Meetings, and Telephone Communications

  • Preparing an oral presentation
  • Delivering a presentation
  • Planning and participating in productive meetings

Routine Letters

  • Letter of requests
  • Order requests
  • Simple claim requests

 Memorandums and Email

  • Writing Process
  • Email
  • Memos

Letter and Memos that Persuade

  • The audience of a persuasive letter
  • Characteristics of a persuasive letter
  • Steps to writing a persuasive letter

 Negative Messages

  • Negative word
  • Significance of a negative communication
  • Expressing the negative message
  • Techniques for expressing a negative message

 Informal Report

  • Types of reports
  • Guidelines for writing an informal report

 Goodwill and Special Messages

  • Writing goodwill messages
  • Types of goodwill and individual messages
  • Opening Remarks and Housekeeping Items
  • Final Results
  • Lessons Learned

Communication Fundamentals Enquiry


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Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.