Communication Fundamentals|Pentagon

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Introduction
Course Details
Course Content
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A Quick Glance

Communication Fundamentals is the process of interchanging information or ideas between two or more parties. Groups today are heavily dependent on evidence to meet organisational requirements. Effective communication plays a vital role in fulfilling these needs. Despite its place, communication has not been given much importance and grown as it should have between civil and military beings. Communication is a two-way process, including the training, conversion, and decoding of messages. Effective communication needs the correspondent to understand their words in a way that is specifically planned for their anticipated audience.

Who should take this course

This course is designed for all levels and is perfect for anyone who wants to improve their communications skills.

Prerequisites

There are no prerequisites for this course

To understand and analyse the signal flow in a digital communication system
To explain error performance of a digital communication system in the presence of noise and other interferences
Utilise knowledge of perceptual processes, language, and nonverbal communication to convey useful messages in interpersonal skills and public speaking situations
To know the concept of the spread spectrum communication system
Develop strategies to become a better listener
Determine an understanding of the communication process by explaining real life communication scenarios regarding an interaction model
To understand the basic design principles of graphic communication
To conceptualise visual and graphic expression
To recognise the building slabs of digital communication system
Use strategies to build and maintain positive relationships and deal with conflict
Develop an understanding of the fundamental concepts of effective communication system
Demonstrate an understanding of the relationship between self-concept and communication and how a healthy self-concept improves communication
Familiarise the delegate to advanced communication concepts
Know the impact of gender and culture on communication, and use knowledge to construct effective communication with person different
Comprehend and elucidate Data Communications Structure and its mechanisms
To use optical communication skills

Manual

Courseware

Tutor Support

Key Learning Points

Course Overview

Communication Fundamentals course searches the general ideas of relational, small group and public communication. After learning the simple ideas in communication, delegates will take an exact part of communication for additional research and examination. Delegates are encouraged to select or combine elements that are mainly pertinent to their areas of attention, career goals or personal needs. There will be a written report that details the communication skills learned and the application of it. The topic and consideration for the self-improvement project will also be cast off as the content for an informative language. Delegates will also prepare a convincing speech to promote a nonprofit organisation.

Exam:

Exam Type: MCQ

Duration: 90 minutes

Pass Percentage: 45

Course Content

Introduction to Fundamentals of Communication

Listening process
Types of nonverbal communication
Listening barriers
Styles of effective listening
Tips for effective communication with diverse workplace spectators

Developing Writing Skills

Writing process
Selecting the best channel
Plain language
Familiar words
Proper tone
Negative and positive language
Inclusive langue

Improving Writing Techniques

Concise wording
Outdated expressions
Repetitious words
Redundant words
Jargon, slang and clichés
Proofreading

Oral Presentations, Meetings, and Telephone Communications

Preparing an oral presentation
Delivering a presentation
Planning and participating in productive meetings

Routine Letters

Letter of requests
Order requests
Simple claim requests

Memorandums and Email

Writing Process
Email
Memos

Letter and Memos that Persuade

The audience of a persuasive letter
Characteristics of a persuasive letter
Steps to writing a persuasive letter

Negative Messages

Negative word
Significance of a negative communication
Expressing the negative message
Techniques for expressing a negative message

Informal Report

Types of reports
Guidelines for writing an informal report

Goodwill and Special Messages

Writing goodwill messages
Types of goodwill and individual messages
Opening Remarks and Housekeeping Items
Final Results
Lessons Learned

Communication Fundamentals Enquiry

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Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.

About Oxford

Oxford is a city located in South East region of England and county town of Oxford-shire. In 2015, it had a population of 168,270 that makes it 52^{nd the} largest town in the United Kingdom. Oxford is one of the fastest growing and diverse city. From London, Oxford is situated at 57 miles, 69 miles from Bristol, 62 miles from both Birmingham and Southampton and 25 miles from Reading.

It is a home of the University of Oxford that is the oldest university in the English-Speaking world. Oxford is also known as ‘City of Dreaming Spires’, and poet Matthew Arnold invented this term. Oxford has a wide economic base. Various industries in Oxford include education, publishing, motor manufacturing, science-based businesses, academic offshoots and various information technology.

History

The first cinema in Oxford was established in 1910. Christchurch Memorial Gardens was laid out in 1926. In 1913 fate of Oxford changed when a man named Morris began making cars in the city. In 1919 radiator making company was developed and in 1928 pressed steel company that made car bodies. Oxford was prosperous city and important manufacturing center. In 1929 boundaries of the city was extended to include Summertown, Wolvercote, Headington, Cowley and Iffley. Oxford police station was established in 1936, and 1930’s various new houses were built in Cowley, North Hincksey and Botley. Museum of History of Science was opened in 1924, and Hincksey Park was opened in 1934. In 1953 St Clares College was opened and in 1965 Cowley Shopping Centre opened. Gallery of Modern Art in Oxford was opened in 1966 and College of Further Education was established in 1972. Meanwhile, Roger Bannister became the first person to run a mile in less than 4 minutes at Oxford.

Today major industries in Oxford are car manufacturing, making vehicle parts and publishing. There is a biotech industry in Oxford. In 2006 Oxford Castle opened to the public and now the population is 151,000.

More about Oxford City

Oxford also called ‘City of Dreaming Spires’ is famous for its place in history and the University. For around 800 years, it has been home to various scholars and royalties. Nowadays city has become a cosmopolitan town. With the home to ancient university, it is also growing in information technology. Various businesses are located in and around the city. Oxford is a perfect mix of old and modern and plenty of tourists visit here. They visit many historic buildings, museums, colleges, going out for meal or drink, watching the show or doing shopping, Oxford contain everything.

Whether visiting for pleasure or business in Oxford, you will find a broad range of hotels, apartments, accommodation and self-catering services. Oxford is little away from various other attractions and capital city, London.