Pentagon Training’s ITIL® courses help the delegates to implement ITIL® Frameworks within the organisation to ensure better results
We provide training with latest official material available, and our instructor makes the study enjoyable by giving real world examples
Determine how to use activities and functions of ITIL® Framework for achieving operational excellence
Delivered by highly skilled and experienced instructor who is certified in their field
Our help and support team is always available to handle customers query
Learn the key concepts and terminologies used in ITIL® Service Lifecycle
ITIL® Advanced Training includes Managing Across the Lifecycle (MALC) that is the final step in attaining an ITIL® Expert qualification. The delegates will be able to understand the strategic design, implementation and management of capabilities and resources needed for IT Service Lifecycle. The intent of the course is to provide delegates with the knowledge and skills needed to support services within the organisation by bridging different stages of the service lifecycle. All ITIL® processes and practices are put into a context of delivery that is learnt from the lifecycle and capability streams of ITIL® Intermediate certifications. The aim of the training is to test and validate a professional knowledge of the Key topics of ITIL® publication such as management purposes, functions and objectives.
The main focus areas of ITIL® Advanced Training courses are:
What are the benefits taking this course?
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