A Quick Glance

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    Pentagon Training’s ITIL® courses help the delegates to implement ITIL® Frameworks within the organisation to ensure better results

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    We provide training with latest official material available, and our instructor makes the study enjoyable by giving real world examples

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    Determine how to use activities and functions of ITIL® Framework for achieving operational excellence

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    Delivered by highly skilled and experienced instructor who is certified in their field

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    Our help and support team is always available to handle customers query

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    Learn the key concepts and terminologies used in ITIL® Service Lifecycle

ITIL® Advanced Training includes Managing Across the Lifecycle (MALC) that is the final step in attaining an ITIL® Expert qualification. The delegates will be able to understand the strategic design, implementation and management of capabilities and resources needed for IT Service Lifecycle. The intent of the course is to provide delegates with the knowledge and skills needed to support services within the organisation by bridging different stages of the service lifecycle.  All ITIL® processes and practices are put into a context of delivery that is learnt from the lifecycle and capability streams of ITIL® Intermediate certifications. The aim of the training is to test and validate a professional knowledge of the Key topics of ITIL® publication such as management purposes, functions and objectives.

The main focus areas of ITIL® Advanced Training courses are:

  • Key Concepts and Terminologies of the ITIL® Service Lifecycle
  • Communication and Stakeholder Management
  • Integrate Service Management processes across the service lifecycle
  • Manage Services across the service lifecycle
  • Governance and organisation
  • Measurement
  • Implement and improve service management capability

ITIL® Advanced Training Courses

Course Information

What are the benefits taking this course?

  • Get to know about the core principles that are used in ITIL®
  • Learn to manage all phases of Service Lifecycle rather than single phase
  • Identify the value of implementing the concept of service lifecycle
  • Learn how to deliver effective services across the lifecycle
  • Discover various ways for organising transitioning services

 

 

 

 

 

 



ITIL® Advanced Training Enquiry

 

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Reach us at 0800 0355 832 or info@pentagonit.co.uk for more information.