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Business Analysis has been around for decades even before the introduction of the International Institute of Business Analysis™ (IIBA®) in 2004. One needs to remember that even BCS was founded in 1957 around 60 years ago. Every Business needs to analyse itself and its processes in order to grow. Business Analysis has grown rapidly during the last 5 to 10 years. The focus of Business Analysis is on using a complete approach targeted towards the investigation and improvement of business situations while developing effective  business solutions.

Who should take this course

The BCS Certificate in Business Analysis Practice, which is one of the core modules required for the BCS Diploma in Business Analysis is for those professionals or delegates who would like to achieve. Business Analysts who are working in a strategic role can benefit from this course. The course has its primary focus  on 'strategic analysis' techniques instead of the project based business analysis.



The course has no perquisites but the candidates are required to bring photographic identification along with them as it is required by BCS to produce it whenever demanded by the invigilator prior or during the exam. In case the delegate fails to do so, he/she may be barred from sitting the exam. For the acceptable form of identification please contact your Account Manager.

Candidates who are sitting this exam with a disability or whose native language differs to that of the examination paper are allotted some extra time. If a delegate qualifies for this then it should be notified to the Exam Administration team on the details below as early as possible. The delegates must inform BCS at least two weeks before the exam regarding their disability or the language of their choice. Delegates failing to do so, will not be liable to any such benefit.


What Will You Learn

The course schedule is divided into the following:

  • Developing A Business Strategy
  • Using Strategic Analysis Techniques
  • Why Project Discipline?
  • Investigating An Organization’s Business System Using Various Techniques
  • Improving Business Systems
  • Stakeholder Management - Importance.
  • Using a Stakeholder Analysis Technique.
  • Techniques to Analyse and Model Business Systems
  • How to identify recommendations for business improvement?
  • Describe the contents of a business case for the development and implementation of business changes
  • Identify costs, benefits, impacts and risks for an option in a business case

What's included

  Course Overview

The delegates during this course are introduced to the essential business analysis skills that are required of them. Also, during the course, the candidates make use of real-life situations to examine:

  • SWOT analysis (Strengths Weaknesses Opportunities Takeovers) 
  • Stakeholder management
  • Business activity modelling
  • Investigation of the business situation 
  • Analysis of key issues and their root causes 
  • Gap analysis
  • Identification and evaluation of possible solutions

This course is so designed that it prepares the delegates with real-world business skills that are applicable in the workplace. The course combines theory and practice to introduce, develop and deepen the understanding of the delegates in business analysis. It further goes on to applying those using case studies and collective tasks.

 The duration of this exam is 1 hour. It is an Open Book that requires the delegate to score at least 50% marks to qualify for the certification. The exam is based on a Business Scenario.


  Course Content

  • Business Analysis Rationale
    • The scope of business analysis
    • Definition of business analysis
    • The development of business analysis
    • The business change lifecycle
    • Roles in business analysis
  • Strategic Analysis In Context
    • External analysis –PESTLE, Five Forces Analysis
    • Internal analysis –Resource Audit, MOST
    • Building a SWOT analysis
    • Critical success factors and key performance indicators
    • Measuring performance –the Balanced Business Scorecard
  • Business Analysis – A Project Approach
    • Starting Up A business analysis study
    • Defining terms of reference
  • Understanding business situations
    • Review of investigation techniques
    • Documenting the business situation:
      • Rich pictures
      • Mind maps
      • Fishbone diagrams
  • Business perspectives
    • Identifying stakeholders
    • Analysing stakeholders– Power/Interest Grid, RACI
    • Stakeholder management strategies
    • Defining business perspectives – CATWOE
  • Analysing and modelling the business activities
    • Types of business activity
    • Building a conceptual business activity model
    • Consolidating perspectives and building consensus
  • Identifying potential solutions
    • Business events
    • Business rules
    • Business process models
    • Exploring the gap between the current and desired situation
    • Identifying areas for business improvement – POP-IT
    • Taking a holistic approach to business improvement
  •  Making the business case
    • Analysing feasibility
    • Contents of a business case
    • Options
    • Costs and benefits
    • Impacts and Risks
    • Life-cycle for the business case

BCS Certificate in Business Analysis Practice Enquiry


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Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.