A Quick Glance

Communication Fundamentals is the process of interchanging information or ideas between two or more parties. Groups today are heavily dependent on evidence to meet organisational requirements. Effective communication plays a vital role in fulfilling these needs. Despite its place, communication has not been given much importance and grown as it should have between civil and military beings. Communication is a two-way process, including the training, conversion, and decoding of messages. Effective communication needs the correspondent to understand their words in a way that is specifically planned for their anticipated audience.

Who should take this course

This course is designed for all levels and is perfect for anyone who wants to improve their communications skills.

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Prerequisites

There are no prerequisites for this course

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What Will You Learn

  • To understand and analyse the signal flow in a digital communication system
  • To explain error performance of a digital communication system in the presence of noise and other interferences
  • Utilise knowledge of perceptual processes, language, and nonverbal communication to convey useful messages in interpersonal skills and public speaking situations
  • To know the concept of the spread spectrum communication system
  • Develop strategies to become a better listener
  • Determine an understanding of the communication process by explaining real life communication scenarios regarding an interaction model
  • To understand the basic design principles of graphic communication
  • To conceptualise visual and graphic expression
  • To recognise the building slabs of digital communication system
  • Use strategies to build and maintain positive relationships and deal with conflict
  • Develop an understanding of the fundamental concepts of effective communication system
  • Demonstrate an understanding of the relationship between self-concept and communication and how a healthy self-concept improves communication
  • Familiarise the delegate to advanced communication concepts
  • Know the impact of gender and culture on communication, and use knowledge to construct effective communication with person different
  • Comprehend and elucidate Data Communications Structure and its mechanisms
  • To use optical communication skills
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What's included

  Course Overview

Communication Fundamentals course searches the general ideas of relational, small group and public communication. After learning the simple ideas in communication, delegates will take an exact part of communication for additional research and examination. Delegates are encouraged to select or combine elements that are mainly pertinent to their areas of attention, career goals or personal needs. There will be a written report that details the communication skills learned and the application of it. The topic and consideration for the self-improvement project will also be cast off as the content for an informative language. Delegates will also prepare a convincing speech to promote a nonprofit organisation.

 

Exam:

Exam Type: MCQ

Duration: 90 minutes

Pass Percentage: 45

 

 

 

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  Course Content

Introduction to Fundamentals of Communication

  • Listening process
  • Types of nonverbal communication
  • Listening barriers
  • Styles of effective listening
  • Tips for effective communication with diverse workplace spectators

Developing Writing Skills

  • Writing process
  • Selecting the best channel
  • Plain language
  • Familiar words
  • Proper tone
  • Negative and positive language
  • Inclusive langue

Improving Writing Techniques

  • Concise wording
  • Outdated expressions
  • Repetitious words
  • Redundant words
  • Jargon, slang and clichés
  • Proofreading

Oral Presentations, Meetings, and Telephone Communications

  • Preparing an oral presentation
  • Delivering a presentation
  • Planning and participating in productive meetings

Routine Letters

  • Letter of requests
  • Order requests
  • Simple claim requests

 Memorandums and Email

  • Writing Process
  • Email
  • Memos

Letter and Memos that Persuade

  • The audience of a persuasive letter
  • Characteristics of a persuasive letter
  • Steps to writing a persuasive letter

 Negative Messages

  • Negative word
  • Significance of a negative communication
  • Expressing the negative message
  • Techniques for expressing a negative message

 Informal Report

  • Types of reports
  • Guidelines for writing an informal report

 Goodwill and Special Messages

  • Writing goodwill messages
  • Types of goodwill and individual messages
  • Opening Remarks and Housekeeping Items
  • Final Results
  • Lessons Learned
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Communication Fundamentals Enquiry

 

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Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.

About Southampton

Southampton lies on the south coast of England and is the largest city in the county of Hampshire. It is a major port and the closest city to the New Forest. It lies at the northernmost point of Southampton Water at the confluence of the Rivers Test and Itchen.  The population of the city is estimated to be  253,651. A resident of Southampton is called a Sotonian.

 History

Southampton has been inhabited since the stone age. Following the  the conquering of the local Britons in 70 AD by the Romans, the fortress settlement of Clausentum was established. It was an important trading port and a defensive outpost of Winchester, at the site of modern Bitterne Man. After the Norman Conquest in 1066, Southampton became the major port of transit between Winchester and Normandy. Southampton Castle was built in the 12th century. Southampton became a leading port in the 13th Century.French wine was exchanged for English cloth and wool. Southampton was also instrumental in bringing Black Death to England via merchant's vessels.

Southampton expanded during the Victorian age. The Southampton Docks company was formed in 1842. Southampton subsequently became known as The Gateway to the Empire. Shipbuilding was one of the major businesses in the 20th century. Ships that fought during the two world wars were made in Southampton. The Titanic sailed on its first and last voyage from Southampton.

The longest surviving stretch of medieval walls in England is located in Southampton. Also, Southampton is home to many museums.

The SeaCity Museum    was initially occupied by Hampshire Constabulary and the Magistrates' Court. It focuses on Southampton's trading history and on the RMS Titanic. The museum receives half a million pounds from the National Lottery. It also recieves  interest from many private investors .

 Education

The University of Southampton and Southampton Solent University together have over 40,000 students.

The University of Southampton which received its Royal Charter as a university in 1952, has over 22,000 students. It is ranked in top 100 research universities in the world by Academic Ranking of World Universities 2010 and 80th according to the THES. It considers itself one of the top 5 research universities in the UK. The university has a global reputation for research into various sciences. It is also home to the National Oceanography Centre, Southampton (NOCS).

 Southampton lies on the south coast of England and is the largest city in the county of Hampshire. It is a major port and the closest city to the New Forest. It lies at the northernmost point of Southampton Water at the confluence of the Rivers Test and Itchen. The population of the city is estimated to be  253,651. A resident of Southampton is called a Sotonian.

 

 

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