Communication Fundamentals|Pentagon

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Introduction
Course Details
Course Content
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A Quick Glance

Communication Fundamentals is the process of interchanging information or ideas between two or more parties. Groups today are heavily dependent on evidence to meet organisational requirements. Effective communication plays a vital role in fulfilling these needs. Despite its place, communication has not been given much importance and grown as it should have between civil and military beings. Communication is a two-way process, including the training, conversion, and decoding of messages. Effective communication needs the correspondent to understand their words in a way that is specifically planned for their anticipated audience.

Who should take this course

This course is designed for all levels and is perfect for anyone who wants to improve their communications skills.

Prerequisites

There are no prerequisites for this course

To understand and analyse the signal flow in a digital communication system
To explain error performance of a digital communication system in the presence of noise and other interferences
Utilise knowledge of perceptual processes, language, and nonverbal communication to convey useful messages in interpersonal skills and public speaking situations
To know the concept of the spread spectrum communication system
Develop strategies to become a better listener
Determine an understanding of the communication process by explaining real life communication scenarios regarding an interaction model
To understand the basic design principles of graphic communication
To conceptualise visual and graphic expression
To recognise the building slabs of digital communication system
Use strategies to build and maintain positive relationships and deal with conflict
Develop an understanding of the fundamental concepts of effective communication system
Demonstrate an understanding of the relationship between self-concept and communication and how a healthy self-concept improves communication
Familiarise the delegate to advanced communication concepts
Know the impact of gender and culture on communication, and use knowledge to construct effective communication with person different
Comprehend and elucidate Data Communications Structure and its mechanisms
To use optical communication skills

Manual

Courseware

Tutor Support

Key Learning Points

Course Overview

Communication Fundamentals course searches the general ideas of relational, small group and public communication. After learning the simple ideas in communication, delegates will take an exact part of communication for additional research and examination. Delegates are encouraged to select or combine elements that are mainly pertinent to their areas of attention, career goals or personal needs. There will be a written report that details the communication skills learned and the application of it. The topic and consideration for the self-improvement project will also be cast off as the content for an informative language. Delegates will also prepare a convincing speech to promote a nonprofit organisation.

Exam:

Exam Type: MCQ

Duration: 90 minutes

Pass Percentage: 45

Course Content

Introduction to Fundamentals of Communication

Listening process
Types of nonverbal communication
Listening barriers
Styles of effective listening
Tips for effective communication with diverse workplace spectators

Developing Writing Skills

Writing process
Selecting the best channel
Plain language
Familiar words
Proper tone
Negative and positive language
Inclusive langue

Improving Writing Techniques

Concise wording
Outdated expressions
Repetitious words
Redundant words
Jargon, slang and clichés
Proofreading

Oral Presentations, Meetings, and Telephone Communications

Preparing an oral presentation
Delivering a presentation
Planning and participating in productive meetings

Routine Letters

Letter of requests
Order requests
Simple claim requests

Memorandums and Email

Writing Process
Email
Memos

Letter and Memos that Persuade

The audience of a persuasive letter
Characteristics of a persuasive letter
Steps to writing a persuasive letter

Negative Messages

Negative word
Significance of a negative communication
Expressing the negative message
Techniques for expressing a negative message

Informal Report

Types of reports
Guidelines for writing an informal report

Goodwill and Special Messages

Writing goodwill messages
Types of goodwill and individual messages
Opening Remarks and Housekeeping Items
Final Results
Lessons Learned

Communication Fundamentals Enquiry

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Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.

About Norwich

Norwich

Norwich City is located on River Wensum in East Anglia that is situated 161 km northeast of London. During the period of 11th century, it was the largest city in England. According to 2011 census, it had a population of 213,166. The area extends beyond the boundary of the city including Taverham, Hellesdon, Old Catton, Thorpe St Andrew, Sprowston and Costessey. Norwich is the fourth most populated district in East of England with a population of 3480 per sq km.

History

This town started as a small Anglo-Saxon settlement in Norfolk. Norwich was located on the river so it grew into a town. Earlier it was known as North Wic, and term Norwich was first coined in the 10th century. In the medieval period, the primary industry in Norwich was wool and leather manufacturing. In 1500 the population of Norwich was 10000 which makes it one of the largest town in England. The population increased in the 17th century to about 25000. Later various industries grew in Norwich like printing, engineering, finance and electronics. Tourism also becomes an important industry. Norwich is still thriving in the 21st century. Now the population is 140,000.

Education

Norwich City has 56 primary schools that include 16 academies and free schools. Independent schools of Norwich include Norwich High School for Girls and Norwich School. The University of East Anglia and the Norwich University of Arts is located in Norwich. The student population of the city is around 15000. The University of East Anglia is located on outskirts of the city. This university has various well known creative programmes. The Norwich University of Arts was established in 1845 to provide designers for local industries. Norwich has three more education colleges for higher education.

Safe City

Norwich is the safe city with less crime rate. Norwich has vast and healthy youth population. Many students who come to study here contribute to a good environment of this town. The Proper combination of young people and safety make it a better place to visit.

Surprising Facts

Norwich has six theatres and two dedicated puppet theatres in the UK. Norwich Theatre Royal is stunning, and it is renovated recently. It plays host to wide range of theatres like comedy, musical and kids shows. The city has a rich heritage and rich literary culture. Divine Love written by Julian of Norwich was the first book written by an English Woman in 1395. It has also become an official city of refuge, and UNESCO named it the sixth city of literature in 2012.