Communication Fundamentals|Pentagon

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Introduction
Course Details
Course Content
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A Quick Glance

Communication Fundamentals is the process of interchanging information or ideas between two or more parties. Groups today are heavily dependent on evidence to meet organisational requirements. Effective communication plays a vital role in fulfilling these needs. Despite its place, communication has not been given much importance and grown as it should have between civil and military beings. Communication is a two-way process, including the training, conversion, and decoding of messages. Effective communication needs the correspondent to understand their words in a way that is specifically planned for their anticipated audience.

Who should take this course

This course is designed for all levels and is perfect for anyone who wants to improve their communications skills.

Prerequisites

There are no prerequisites for this course

To understand and analyse the signal flow in a digital communication system
To explain error performance of a digital communication system in the presence of noise and other interferences
Utilise knowledge of perceptual processes, language, and nonverbal communication to convey useful messages in interpersonal skills and public speaking situations
To know the concept of the spread spectrum communication system
Develop strategies to become a better listener
Determine an understanding of the communication process by explaining real life communication scenarios regarding an interaction model
To understand the basic design principles of graphic communication
To conceptualise visual and graphic expression
To recognise the building slabs of digital communication system
Use strategies to build and maintain positive relationships and deal with conflict
Develop an understanding of the fundamental concepts of effective communication system
Demonstrate an understanding of the relationship between self-concept and communication and how a healthy self-concept improves communication
Familiarise the delegate to advanced communication concepts
Know the impact of gender and culture on communication, and use knowledge to construct effective communication with person different
Comprehend and elucidate Data Communications Structure and its mechanisms
To use optical communication skills

Manual

Courseware

Tutor Support

Key Learning Points

Course Overview

Communication Fundamentals course searches the general ideas of relational, small group and public communication. After learning the simple ideas in communication, delegates will take an exact part of communication for additional research and examination. Delegates are encouraged to select or combine elements that are mainly pertinent to their areas of attention, career goals or personal needs. There will be a written report that details the communication skills learned and the application of it. The topic and consideration for the self-improvement project will also be cast off as the content for an informative language. Delegates will also prepare a convincing speech to promote a nonprofit organisation.

Exam:

Exam Type: MCQ

Duration: 90 minutes

Pass Percentage: 45

Course Content

Introduction to Fundamentals of Communication

Listening process
Types of nonverbal communication
Listening barriers
Styles of effective listening
Tips for effective communication with diverse workplace spectators

Developing Writing Skills

Writing process
Selecting the best channel
Plain language
Familiar words
Proper tone
Negative and positive language
Inclusive langue

Improving Writing Techniques

Concise wording
Outdated expressions
Repetitious words
Redundant words
Jargon, slang and clichés
Proofreading

Oral Presentations, Meetings, and Telephone Communications

Preparing an oral presentation
Delivering a presentation
Planning and participating in productive meetings

Routine Letters

Letter of requests
Order requests
Simple claim requests

Memorandums and Email

Writing Process
Email
Memos

Letter and Memos that Persuade

The audience of a persuasive letter
Characteristics of a persuasive letter
Steps to writing a persuasive letter

Negative Messages

Negative word
Significance of a negative communication
Expressing the negative message
Techniques for expressing a negative message

Informal Report

Types of reports
Guidelines for writing an informal report

Goodwill and Special Messages

Writing goodwill messages
Types of goodwill and individual messages
Opening Remarks and Housekeeping Items
Final Results
Lessons Learned

Communication Fundamentals Enquiry

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Reach us at +44 1344 961530 or info@pentagonit.co.uk for more information.

About Edinburgh

Edinburgh is the center city of Scotland. It is situated in Lothian on the Firth of Forth's southern coast.

Considered to be the center of Scotland ,Edinburgh plays host to the Scottish Parliament and the Royal Monarchs in Scotland. Factually part of Midlothian, the city has long been a center of learning. Its mainly a haven for those students who wish to study medicine, Scots law, literature, the sciences and engineering. Next to London, it is the it is the main financial center. The city's past and cultural pulls have made it the United Kingdom's second most common traveler terminus after London. Edinburgh entices over one million overseas visitors each year.

The second most populous city in Scotland, Edinburgh ranks seventh in the United Kingdom. The 2016 official population estimations are 464,990 for the city of Edinburgh.

Geography

Located in Scotland's Central Belt, Edinburgh lies on the Firth of Forth's southern shore. The city center is 2.5 miles southwest of the shoreline of Leith and 26 miles inland from the east coast of Scotland and the North Sea at Dunbar. While the early burgh came up near the prominent Castle Rock, the modern city is often said to be constructed on seven hills. These hills include Calton Hill, Corstorphine Hill, Craiglockhart Hill, Braid Hill, Blackford Hill, Arthur's Seat and the Castle Rock. They make it appear like the Seven Hills of Rome.

Edinburgh occupies a small gap between the Firth of Forth to the north and the Pentland Hills and their outrunners to the south. It is spread over a landscape the product of early volcanic activity and later intensive glaciation. Much of the area is predominated by the Igneous activity that occurred between 350 and 400 million years ago. The actity was later coupled with faulting and led to the creation of tough basalt volcanic plugs. Glacial erosion on the north side of the crag created a deep valley that was later filled by the Nor Loch. These plugs and valleys coupled with a hollow on the rock's south side, formed a natural strongpoint to build the Edinburgh Castle. Arthur's Seat is the remains of a volcano dating from the Carboniferous period, which was eroded by a glacier moving west to east during the ice age. This process formed the distinctive Salisbury Crags. The residential areas of Marchmont and Bruntsfield are built along the city centre from where the glacier receded.