Pentagon Training’s ITIL® courses help organisations to implement ITIL® Frameworks
We at Pentagon Training provide training using the latest official material available
Learn to achieve operational excellence by using activities and functions of ITIL® Framework
Become an ITIL® Expert with Pentagon’s ITIL® Training
Pentagon Training’s courses are delivered by highly qualified and experienced instructors
Nowadays, businesses rely on technology to enhance their productivity, hence it is important for all organisations to have a detailed set of practices for IT Service Management. ITIL® (Information Technology Infrastructure Library) was developed by the CCTA (Central Computer and Telecommunications Agency) in the 1980s, for the purpose of managing operations effectively. ITIL® training provides a modular approach that helps organisations to become more effective and efficient across a range of key business capabilities including IT service management, programs, projects, and security.
ITIL® framework is adopted by almost every IT organisation as it provides best practice guidelines regarding all aspects of service management. ITIL® helps the professionals to deliver effective services to the customers. ITIL® plays an effective role in the following:
What are the benefits of taking ITIL® training?
Organisations can improve their productivity, optimise costs, and enhance user experience by implementing IT service management best practices, as described within ITIL®. By adopting and tailroing ITIL® within organisations, the service providers are able to:
ITIL® Service Lifecycle
ITIL® framework is completely based on Service Lifecycle.
ITIL® Service Lifecycle includes five core phases, which are:
There are several ITIL® training courses that range in levels of difficulty.
ITIL® Foundation is the first in the series of ITIL® training courses. ITIL® Foundation provides an introduction to the subject of service management, and familiarises delegates with the following five core volumes that comprise ITIL®:
ITIL® Practitioner is the second training course in the ITIL® sequence. In ITIL® Practitioner, various concepts and terminologies that are learnt within ITIL® Foundation are built upon and implemented to real scenarios. The ITIL® Practitioner certification is designed to successfully apply service improvements based on the ITIL® philosophy of “adopt and adapt”.
ITIL® Intermediate certifications consist of multiple modules. The ITIL® Intermediate courses are useful in understanding the framework needed to implement ITIL® within organisations. ITIL® Intermediate consists of following modules:
The ITIL® Expert certification is intended for those professionals who are interested in demonstrating expert ITIL® knowledge and understanding.
You must hold the following in order to take the ITIL® Expert certification:
ITIL® Master
This ITIL® Master certification validates the delegate’s specialist ability to apply purposes, methods, and principles of ITIL® framework within organisations.
You must hold the following in order to take the ITIL® Master qualification:
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Bromley is located 15 KM to the south east of Charing Cross, London. Since 1158 AD it has been a market town. Also, it is known as a parish of the county of Kent.
Introduction
Bromley is located 15 KM to the south east of Charing Cross, London. Since 1158 AD it has been a market town. Also, it is known as a parish of the county of Kent. Bromley developed as a result of its location on a coaching route furthered by the opening of a Railway Station in 1858. It grew into an important commercial center outside of central London. Since 1965 it is a part of Greater London.
Economy
Bromley forms one of the major metropolitan centres in the London Plan. Home to a large retail area Bromley includes a High Street and The Glades centre. The various restaurants include a small chain of Belgian-themed Belgo restaurants.
Education
Bromley is home to numerous schools and colleges. Bromley is also home to The Bromley College of Further & Higher Education. Some other schools that are imparting education to the students in Bromley are:
o Eltham College
o Bromley High
People from Bromley
One of the most notable residents of Bromley has been H.G.Wells, a renowned author. He featured Bromley in two of his novels – A War in the Air and The New Machiavelli (Bromley was referred by a psuedoname Bromstead in the novel).
Another author from Bromley was Enid Blyton. She was most known for writing children’s fiction such as The Secret Seven and the Famous Five. Other works of EnidBlyton included The Mystery of Banshee Towers, The Enchanted Wood and many others.
Another among the list yet one not to be compared with others is Charles Darwin, famously known for the Theory of Evolution.
Hanif Kureishi, another famous author who wrote in English as well as well as Urdu and was a playwright as well as filmmaker was born in Bromley.
Training Locations at which ITIL® Training is presently scheduled at:
We are offering more than 250 courses at 91 locations in UK.
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