Pentagon Training’s ITIL® courses help organisations to implement ITIL® Frameworks
We at Pentagon Training provide training using the latest official material available
Learn to achieve operational excellence by using activities and functions of ITIL® Framework
Become an ITIL® Expert with Pentagon’s ITIL® Training
Pentagon Training’s courses are delivered by highly qualified and experienced instructors
Nowadays, businesses rely on technology to enhance their productivity, hence it is important for all organisations to have a detailed set of practices for IT Service Management. ITIL® (Information Technology Infrastructure Library) was developed by the CCTA (Central Computer and Telecommunications Agency) in the 1980s, for the purpose of managing operations effectively. ITIL® training provides a modular approach that helps organisations to become more effective and efficient across a range of key business capabilities including IT service management, programs, projects, and security.
ITIL® framework is adopted by almost every IT organisation as it provides best practice guidelines regarding all aspects of service management. ITIL® helps the professionals to deliver effective services to the customers. ITIL® plays an effective role in the following:
What are the benefits of taking ITIL® training?
Organisations can improve their productivity, optimise costs, and enhance user experience by implementing IT service management best practices, as described within ITIL®. By adopting and tailroing ITIL® within organisations, the service providers are able to:
ITIL® Service Lifecycle
ITIL® framework is completely based on Service Lifecycle.
ITIL® Service Lifecycle includes five core phases, which are:
There are several ITIL® training courses that range in levels of difficulty.
ITIL® Foundation is the first in the series of ITIL® training courses. ITIL® Foundation provides an introduction to the subject of service management, and familiarises delegates with the following five core volumes that comprise ITIL®:
ITIL® Practitioner is the second training course in the ITIL® sequence. In ITIL® Practitioner, various concepts and terminologies that are learnt within ITIL® Foundation are built upon and implemented to real scenarios. The ITIL® Practitioner certification is designed to successfully apply service improvements based on the ITIL® philosophy of “adopt and adapt”.
ITIL® Intermediate certifications consist of multiple modules. The ITIL® Intermediate courses are useful in understanding the framework needed to implement ITIL® within organisations. ITIL® Intermediate consists of following modules:
The ITIL® Expert certification is intended for those professionals who are interested in demonstrating expert ITIL® knowledge and understanding.
You must hold the following in order to take the ITIL® Expert certification:
ITIL® Master
This ITIL® Master certification validates the delegate’s specialist ability to apply purposes, methods, and principles of ITIL® framework within organisations.
You must hold the following in order to take the ITIL® Master qualification:
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Hinckley is a marketplace city in south-west Leicestershire, England. It is managed by Bosworth and Hinckley. Hinckley is the second main city in the managerial county of Leicestershire, after Southborough. Hinckley is situated about at the midpoint between the Coventry and cities of Leicester.
Hinckley developed a city region under the Local Government Act 1894, cover the antique parish of Hinckley. In 1934, under a County Review Order, Hinckley urban region long-drawn-out to comprise the ancient parishes of Barwell, Burbage and Earl Shilton and most of Stoke Golding. In 1974, under the Local Government Act 1972, the Hinckley city region was eliminated, flattering an unparished part in the area of Hinckley and Bosworth.
Geography:
Burbage is frequently thought to be a conurbation of Hinckley but is in fact distinct. It is a large community amalgamation with Hinckley to the south, detached by the railway line. Sketchley is additional small village which has compound into Burbage.
Places of Interest:
The site of the Battle of Bosworth, managed by Leicestershire County Council, comprises an interpretation centre at Ambion Hill, where Richard III installed the night before the fight. St James's Church at Dadlington is the home where many of the dead were repressed and where a chantry was created on their behalf. Hinckley Museum is in a variety of 17th-century timber-framed outline knitters' huts. Stoke Golding has one of the most lovely feudal ministers in Leicestershire, with a beautifully imprinted colonnade and very well 13th-century window tracery.
Training Locations at which ITIL® Training is presently scheduled at:
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