Pentagon Training’s ITIL® courses help organisations to implement ITIL® Frameworks
We at Pentagon Training provide training using the latest official material available
Learn to achieve operational excellence by using activities and functions of ITIL® Framework
Become an ITIL® Expert with Pentagon’s ITIL® Training
Pentagon Training’s courses are delivered by highly qualified and experienced instructors
Nowadays, businesses rely on technology to enhance their productivity, hence it is important for all organisations to have a detailed set of practices for IT Service Management. ITIL® (Information Technology Infrastructure Library) was developed by the CCTA (Central Computer and Telecommunications Agency) in the 1980s, for the purpose of managing operations effectively. ITIL® training provides a modular approach that helps organisations to become more effective and efficient across a range of key business capabilities including IT service management, programs, projects, and security.
ITIL® framework is adopted by almost every IT organisation as it provides best practice guidelines regarding all aspects of service management. ITIL® helps the professionals to deliver effective services to the customers. ITIL® plays an effective role in the following:
What are the benefits of taking ITIL® training?
Organisations can improve their productivity, optimise costs, and enhance user experience by implementing IT service management best practices, as described within ITIL®. By adopting and tailroing ITIL® within organisations, the service providers are able to:
ITIL® Service Lifecycle
ITIL® framework is completely based on Service Lifecycle.
ITIL® Service Lifecycle includes five core phases, which are:
There are several ITIL® training courses that range in levels of difficulty.
ITIL® Foundation is the first in the series of ITIL® training courses. ITIL® Foundation provides an introduction to the subject of service management, and familiarises delegates with the following five core volumes that comprise ITIL®:
ITIL® Practitioner is the second training course in the ITIL® sequence. In ITIL® Practitioner, various concepts and terminologies that are learnt within ITIL® Foundation are built upon and implemented to real scenarios. The ITIL® Practitioner certification is designed to successfully apply service improvements based on the ITIL® philosophy of “adopt and adapt”.
ITIL® Intermediate certifications consist of multiple modules. The ITIL® Intermediate courses are useful in understanding the framework needed to implement ITIL® within organisations. ITIL® Intermediate consists of following modules:
The ITIL® Expert certification is intended for those professionals who are interested in demonstrating expert ITIL® knowledge and understanding.
You must hold the following in order to take the ITIL® Expert certification:
ITIL® Master
This ITIL® Master certification validates the delegate’s specialist ability to apply purposes, methods, and principles of ITIL® framework within organisations.
You must hold the following in order to take the ITIL® Master qualification:
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Luton is a large town in Bedfordshire, England. It is 20 miles east of Aylesbury, 14 miles (20 km) west of Stevenage, 30 miles (50 km) north-west of London, and 22 miles (40 km) south-east of Milton Keynes.
London Luton Airport, opened in 1938, is one of Britain's major airports. The University of Bedfordshire is also founded in the town.
Luton Carnival, usually held on the Whitsun May bank holiday, is the largest one-day festival in Europe.
The town was for many years well-known for hat-making, and also had a large Vauxhall Motors factory. Car production at the plant instigated in 1905 and sustained until 2002. Production of profitable vehicles lasts, and the head office of Vauxhall Motors is static in the town.
Governance:
Luton is a huge city in Bedfordshire, England. It is 20 miles east of Aylesbury, 14 miles west of Stevenage, 30 miles north-west of London, and 22 miles south-east of Milton Keynes.
London Luton Airport is one of Britain's major airports, opened in 1938. The Bedfordshire University is also founded in the town. Luton Carnival, usually detained on the Whitsun May bank holiday, is one of the largest carnivals in Europe.
The city was for known for hat-making, and also had a large Vauxhall Motors factory. Car manufacture at the plant initiated in 1905 and sustained until 2002. Manufacturer of commercial vehicles lasts, and the head office of Vauxhall Motors is static in the town.
Climate:
Luton has a temperate marine weather, like much of the British Isles, with usually light precipitation through the year. The climate is variable, and the warming up effect of the Gulf Brook makes the region mild for its leeway. The normal total annual rainfall is 698 mm with rain falling on 117 days of the year. Snow buildup over the Chiltern Hills during October 2008 snowfall, Luton is meant by the yellow dot.
Training Locations at which ITIL® Training is presently scheduled at:
We are offering more than 250 courses at 91 locations in UK.
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