Pentagon Training’s ITIL® courses help organisations to implement ITIL® Frameworks
We at Pentagon Training provide training using the latest official material available
Learn to achieve operational excellence by using activities and functions of ITIL® Framework
Become an ITIL® Expert with Pentagon’s ITIL® Training
Pentagon Training’s courses are delivered by highly qualified and experienced instructors
Nowadays, businesses rely on technology to enhance their productivity, hence it is important for all organisations to have a detailed set of practices for IT Service Management. ITIL® (Information Technology Infrastructure Library) was developed by the CCTA (Central Computer and Telecommunications Agency) in the 1980s, for the purpose of managing operations effectively. ITIL® training provides a modular approach that helps organisations to become more effective and efficient across a range of key business capabilities including IT service management, programs, projects, and security.
ITIL® framework is adopted by almost every IT organisation as it provides best practice guidelines regarding all aspects of service management. ITIL® helps the professionals to deliver effective services to the customers. ITIL® plays an effective role in the following:
What are the benefits of taking ITIL® training?
Organisations can improve their productivity, optimise costs, and enhance user experience by implementing IT service management best practices, as described within ITIL®. By adopting and tailroing ITIL® within organisations, the service providers are able to:
ITIL® Service Lifecycle
ITIL® framework is completely based on Service Lifecycle.
ITIL® Service Lifecycle includes five core phases, which are:
There are several ITIL® training courses that range in levels of difficulty.
ITIL® Foundation is the first in the series of ITIL® training courses. ITIL® Foundation provides an introduction to the subject of service management, and familiarises delegates with the following five core volumes that comprise ITIL®:
ITIL® Practitioner is the second training course in the ITIL® sequence. In ITIL® Practitioner, various concepts and terminologies that are learnt within ITIL® Foundation are built upon and implemented to real scenarios. The ITIL® Practitioner certification is designed to successfully apply service improvements based on the ITIL® philosophy of “adopt and adapt”.
ITIL® Intermediate certifications consist of multiple modules. The ITIL® Intermediate courses are useful in understanding the framework needed to implement ITIL® within organisations. ITIL® Intermediate consists of following modules:
The ITIL® Expert certification is intended for those professionals who are interested in demonstrating expert ITIL® knowledge and understanding.
You must hold the following in order to take the ITIL® Expert certification:
This ITIL® Master certification validates the delegate’s specialist ability to apply purposes, methods, and principles of ITIL® framework within organisations.
You must hold the following in order to take the ITIL® Master qualification:
|ITIL® 4 Foundation||https://www.pentagontraining.com/training-courses/itil-and-it-service-management/itil-training#event3467912||Scheduled||2 Days||
|ITIL® 4 Foundation||https://www.pentagontraining.com/training-courses/itil-and-it-service-management/itil-training#event3467911||Scheduled||2 Days||
Lincoln is a cathedral city and the county town of Lincolnshire, within the East Midlands of England. The non-metropolitan district of Lincoln has a total population of 94,600 in 2012. The 2011 census gave the entire urban area of Lincoln a population of 130,200. Lincoln had developed from an old Roman town of Lindum Colonia, which established from an Iron Age settlement. Lincoln's famous landmarks are Lincoln Cathedral, a well-known specimen of English Gothic architecture, and Lincoln Castle which is an 11th-century Norman castle.
The roots of Lincoln can be traced back to the remains of an Iron Age settlement of round wooden dwellings (It was discovered by archaeologists in 1972) that have been dated to the 1st century BC.
Lincoln's economy is based mainly on commerce, public administration, farming and tourism, with industrial residues like Ruston. Many Lincoln's industrial giants have long ceased production in the city, leaving the large empty industrial warehouse.
The city is a tourist centre and those who do so to visit the numerous historic buildings including the castle, the Cathedral and the Medieval Bishop's Palace.
The Collection of which the Usher Gallery is now a famous attraction. Housed partly in a recently opened, purpose-built venue, it presently contains more than 2,000,000 objects, and was one of the four finalists for the 2006 Gulbenkian Prize.
The local newspaper is the Lincolnshire Echo, which was founded in 1894. Local radio stations are BBC Lincolnshire on 94.9FM, its commercial rival Lincs FM on 102.2FM and Lincoln City Radio on 103.6FM a community radio station catering primarily for people aged over 50 years.
Lincoln has a professional football team, Lincoln City F.C. nicknamed 'The Imps', which plays at the Sincial Bank Stadium on the southern edge of the city. The collapse of ITV Digital, which owed Lincoln City FC more than £100,000, in 2002 saw the team faced with bankruptcy, but it was saved after a massive fund-raising venture by the fans that returned ownership of the club to them where it has remained since.
Training Locations at which ITIL® Training is presently scheduled at: